May 14th 2013

Big Data Comes of Age: Tektronix Communications Co-leads TM Forum Big Data Analytics Best Practices Project

NICE, France, 14 May 2013, Tektronix Communications, the world’s first full-service Telecoms Intelligence Provider (TIP), today announced its collaboration with the TM Forum to deliver a comprehensive set of new best practices for the telecoms industry, covering big data analytics implementation.



Tektronix Communications has been co-leading the TM Forum project group since January 2013 to publish a report containing new best practices and guidelines to help carriers worldwide define and refine their big data analytics offering.

Part of TM Forum’s latest release of Frameworx 13, the report contains two main sections:  The Reference Model, illustrating the roadmap and processes operators required to deal with big data analytics.  This is effectively a detailed ‘how to guide’, describing the tools and functionality required to put together a big data stack inside the network.

The second section contains a detailed set of business use cases, showing operators a variety of methods for extracting value from big data, covering all dimensions of the business from product offering through to fulfillment, assurance and monitoring to billing and subscriptions.

This co-operation continues a long association between Tektronix Communications and TM Forum; the Company previously helped deliver TM Forum’s customer experience management metrics.

Commenting on the Big Data best practices project, Tektronix Communications CTO, Manuel Stopnicki said today: “Big Data has been something of an industry buzzword now for several years.  However, the new best practices in Frameworx 13 and the report we have been working on with TM Forum provide comprehensive guidance for all operators on how to define from scratch, or refine their existing big data initiatives.

“Relying heavily on our end-to-end, 4 dimensional approach, we have ensured that the report covers all areas of an operators business that will be able to deliver real-life value from big data, and if implemented correctly, with a view to monetization and optimization, we believe that the value of big data can be immense.”

Jing Shang, representative of China Mobile, Charter Sponsor of the TMF Big Data Analytics Best Practices Project, said:  “We believe Tektronix Communications has done a great job in helping carriers around the globe derive value from Big Data.  We can already see the benefit of these best practices, new processes and workflows, and are looking forward to the next phase of the project.”

In Phase 2 of the project, which concludes autumn 2013, the project team will deliver a Big Data Analytics Guidebook and an update to the technical report, with more best practices and use cases.

Commenting on the project, Steve Cotton – Director, Business Assurance Programs for TM Forum said:  “We are delighted by the work from our member Tektronix Communications which helps our industry better understand the functionality and value of big data. This is a good example of how close collaboration can result in an output that will benefit many. We look forward to witnessing our members embrace the power and derive the benefit of big data analytics as a result of this project.” 

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