WHERE PEOPLE MEET PROGRESS
enquiries@babelpr.com+44 (0)20 7434 5550
How we handle data

Privacy Policy

1.Who are we?

We are Babel Public Relations Limited. For privacy queries, you cancontact us at enquiries@babelpr.com. Other contact details are on our website.

2.What’s the point of this policy?

It tells you what to expect when we collect personal information fromusers of our website and web app. Please only use our website/services if youare completely happy with this policy.

Generally, the policy covers only information provided to us. If yougive personal information to other people, such as payment providers or otherwebsites, please check their privacy policies.

3.Might the policy change?

We will take reasonable steps to give you notice of the new version.

4.What do we collect?

Information which you upload to our service or otherwise give us such as:

  • your name and contact details;
  • information that you include in communications with us including surveysand feedback; and
  • contact or other information which you give or allow us to use fornewsletters or other marketing.

Automated information about your use of our service such as: theinternet protocol (IP) address used to connect your device to the internet,connection information such as browser type and version, information about yourdevice including device-type and device identifier, operating system andplatform, mobile network data, a unique reference number linked to the data youenter on our system, the site from which you arrived at our service, details ofyour activity with date / time stamps including pages you visited and yoursearches.

5.What’s our reason / legal basis for collecting the information?

Because it’s necessary to take steps at your request to enter into acontract with you and/or to perform such a contract. This applies toinformation such as initial enquiries and to account, contact and transactioninformation.

Because it’s in our “legitimate interests”, g., sending marketingcommunications to customers about our similar products/services, managing andimproving our service including tracking usage patterns and preventing ordetecting fraud or abuse. This applies to information such as automated usagedata and to surveys and feedback.

Because you’ve specifically agreed on our service (e.g., by selecting aconsent box). This may apply to contact or other information that youspecifically agree to us using for certain kinds of marketing. You can withdrawpermission at any time as explained on our service or by emailing us at theabove email address.

6.How long do we keep personal information?

Until you ask us to delete it or our contract with you has ended. Youcan end the contract as explained in our terms and conditions.

We may nonetheless hold on to some (or all) of your information forlonger if reasonably needed for legal, regulatory or tax reasons, deal withdisputes, prevent fraud or abuse and/or enforce our terms and conditions(typically up to six years).

We will keep your information which we use only for newsletters or othermarketing until you tell us to stop sending you such messages.

We will generally keep automated browsing information for up to 26months.

7.To whom do we send or make available your personal information?

To other people who supply us with services, e.g., website hosting andmanagement, payment, email distribution, e-commerce, analytics, social mediaetc.

To regulators, the police and other law enforcement or officialauthorities to help deal with fraud and abuse and/or comply with legalrequirements and/or to protect us or others.

To insurers and professional advisers in connection with our insurancecover or to deal with legal claims.

To potential buyers so far as reasonably necessary, in the case of anactual or proposed (including negotiations for a) sale or merger or businesscombination involving all or the relevant part of our business.

8.Do we send your information outside the UK?

Your personal information which we collect is stored within the UK andis not transferred to any other countries except as follows.

Your personal information (e.g., name, contact details, IP address,browsing information) may be transferred outside the UK (generally to the US)by companies that provide us with hosting, analytics, email distribution,social media and other services. If so, we will ensure that there is a legalbasis to do so, for example under contracts with standard contractual clausessanctioned by the Information Commissioner that are designed to provideadequate safeguards for your personal information.

9.What rights do you have?

If the legal requirements are met: To ask us for access to your personalinformation, to rectify it if there are mistakes, to delete it or restrict itsuse in certain circumstances or to “data portability” or to withdraw anyconsent you’ve given (e.g., marketing).

You may also have the right to object to use of your personalinformation in certain circumstances.

If you have a complaint about how we are dealing with your personalinformation, please contact us via the email address above. If you are nothappy with our response or think we are not handling your personal informationin accordance with the law, you have the right to complain to the InformationCommissioner’s Office (ICO).

For more information about your rights, visit the ICO’s website: ico.org.uk.

10.What about cookies?

We and/or other companies use cookies and other tracking technologies onour website. A cookie is an identifier (a small file of letters and numbers)that is sent to your web browser. Cookies are widely used to make websiteswork, or work more efficiently, as well as to provide information to thewebsite owner or others. Some are session temporary “session” cookies thatremain in the cookie file of your browser only until your browser is closed.Whereas persistent cookies stay for longer (depending on the lifetime of thespecific cookie). For further information on cookies, including how to use yourbrowser to block them and how to delete existingcookies, visit: allaboutcookies.org. Our site’s functionality will belimited if you configure your browser to reject cookies.

We ourselves may place the following types of cookies:

  • Logged-in status – Assesswhether you are logged in to our site
  • Security – Providesecurity-related features to protect our site, for example to help stopfraudulent logins
  • Cookie notice – Store yourresponse to our cookie notice

Companies which provide us with a service also place cookies. Some ofthese cookies (e.g., from Google) may involve certain information, such as yourname and contact details and/or the IP and web address of the page you’revisiting, being sent to the company concerned. Below is a summary of the kindsof cookies used together with details about who places them and where you cango to get more information and to opt out (where possible):

Analytics cookies: These kinds of cookies recogniseand count the number of website visitors as well as providing other informationabout the visit such as duration, route through the website and where thevisitor came from. This information helps us to improve the way our websiteworks, for example by making sure users find what they need easily. Thesecookies are provided by:

Social media cookies: These kinds of cookies are placed by social media companies when you usetheir features on another site, e.g., if you play embedded audio or video.These features may involve the relevant company using cookies to collectinformation relating to your visit to our website or your interaction with itsservices or otherwise. Here is some further information including how you canopt out where this is possible: YouTube