Redknee’s MVNO Leadership Highlighted at Industry Awards
TORONTO – April 23, 2013 Redknee (TSX:RKN), a leading provider of business-critical billing and charging software and solutions for communications service providers (CSPs), is pleased to announce that it has been named a finalist at the MVNO Industry Awards for the success that its Mobile Virtual Network Operator (MVNO) customers have achieved as a result of deploying Redknee’s real-time converged billing and customer care solution. Nominated for the ‘Best Solution Vendor’ category by a panel of renowned industry experts, Redknee has been recognized for delivering a low-risk and flexible solution with fast time-to-market to MVNOs across the globe. This nomination follows Redknee’s launch of the Redknee Cloud, which provides a fully hosted and managed billing and customer care platform that enables MVNOs and Mobile Network Operator (MNO) sub-brands to launch to the market in a matter of weeks.
Redknee’s real-time converged billing and customer care solution addresses real-time billing, rating, charging with integrated policy, promotions, analytics and business intelligence from a single platform. Available on-premise, via the cloud or as a Software-as-a-Service offering, Redknee enables Tier 1 operator sub-brands, MVNOs, and Mobile Virtual Network Enablers (MVNEs) to manage the entire customer lifecycle from activation and provisioning to real-time billing, rating, invoicing, partner and channel management, including full customer care and self-care capabilities.
Lucas Skoczkowski, Redknee’s CEO commented:
“MVNOs, at the very heart of their business model, are market challengers and therefore require a billing and customer care platform that can support their need to launch innovative services, deliver an advanced customer experience and fast time to market – while maintaining a lean cost base. This award nomination is recognition of Redknee’s strategy to invest in developing an agile, scalable solution for MVNOs that meets these requirements and accelerates their growth strategies. We are proud to be supporting the success of our customers and will continue to drive it further through our ongoing investment in our solution.”
Dario Talmesio, Principal Analyst with Informa Telecoms & Media, and judge for the MVNO Industry Awards commented:
“The MVNO market is growing at an accelerated pace and the need for continued innovation in areas such as business billing, charging and customer experience are key for MVNOs to succeed. The MVNO Industry awards recognize and celebrate vendors like Redknee who have made extraordinary contributions and developments to advance the MVNO ecosystem through innovation and excellence.”
A truly converged platform, Redknee’s solution provides a 360 degree view of the customer and consolidates the data so that a service provider’s customer care, marketing and IT teams all have access to the customer’s profile, usage and transaction information and their interactions with the service provider in real-time. Service providers are able to launch services quickly to the market, develop targeted promotions and campaigns, effectively segment markets, devise new business models and deliver effective customer support and self-care options to all subscribers. Redknee enables service providers to deliver advanced charging transparency and flexible self-care options to its customers as well as real-time promotions, enhanced customer care and loyalty campaigns through seamless integration with 3rd party loyalty programs. The solution includes a next generation dealer portal that allows the agent or dealer to quickly and effectively create, activate and manage subscriber accounts on a tablet or PC, which is important for MNOs and MVNOs that rely on a multi-channel distribution strategy to acquire customers and provide effective customer care. In addition, Redknee’s out-of-the-box platform significantly reduces capital and operational costs, lowers the investment risk and can be deployed quickly.
Designed to champion success and celebrate excellence in the MVNO Industry, the Award winners will be announced on April 23 at the MVNOs World Congress. Visit Redknee at the MVNOs World Congress 2013, which is being held in Rome, Italy from 22-24 April, 2013.
For more information about Redknee and its solutions, please go to www.redknee.com.
Redknee is a leading global provider of innovative communication software products, solutions and services. Redknee’s award-winning solutions enable service providers to monetize new services, business models and content and to deliver a comprehensive customer experience. Redknee’s revenue and subscriber management platform provides innovative converged billing, charging, customer care, and payments solutions for voice, messaging and data services to over 200 service providers in over 90 countries. Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information about Redknee and its solutions, please go to www.redknee.com
For additional information please contact:
Ashleigh Young, Corporate Communications
+1 905 625 2733
David Charron, Chief Financial Officer
+1 905 625 2943
Matt Glover or Michael Koehler
Liolios Group, Inc.
+1 949 574 3860
Sources: Redknee Solutions Inc.
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