Instagram: the new shop window?
It’s a Sunday evening and I’m browsing through Instagram. My feed is full of friends’ weekend adventures, holidays, engagements, the latest recipe from Joe Wicks, and a spatt
Let’s talk chatbots
Once upon a time, messaging apps such as Facebook Messenger, WhatsApp, Slack and Viber did exactly what they said on the tin: provide a platform for the exchange of messages betwee