Managing reputation through a crisis: the legal route
Issues and crisis management can be an incredibly rewarding pursuit. There is a lot riding on the outcome of your work and the counsel you provide. It often gets the adrenaline pum
In times of crisis, the media matters more than ever
As the scale of the COVID-19 crisis dawned on the UK and it was announced that schools would close, the government pledged that those working in ‘critical sectors’ would be pri
BA, Amex and a lesson in crisis comms
Listening to LBC last Saturday, I heard host Maajid Nawaz discussing the week’s biggest tech story: BA’s data breach. But unlike other outlets, which focused on the scale of th